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Joy in HK fiFP's avatar

After spending way too much time with an AI assistant earlier this evening, which was totally inept, to put it as graciously as possible, the loss of true productivity, as opposed to, say, investor funding, is likely to cause a huge rise in the economic bubble as well as human blood pressure, and failure to accomplish even simple goals. For some agencies, such as governmental ones, the loss falls almost entirely on the customer/consumer side, with a loss of trust and ability to comply with necessary obligations.

In for-profit businesses, at some point when enough customesr 'can't get no satisfaction,' then the company may well lose a whole lot of customers entirely.

Right now, a big selling point would be to offer human customer service reps, who are not tied to an automated script and can make intelligent decisions by having some degree of discretion. We had that not that long ago that it's still in the memory of most adults. If this automated customer service disaster continues apace, we are in for a great deal of misery that will have no outlet or redress, leading to serious frustration, anger, and possibly more.

We are supposed to think the proliferation of this is good?

Paul Dongha's avatar

Spot on. Thank you Gary.

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